Notation based on the Act on Specified Commercial Transactions
Company name: Nantong Kuomeng Technology Co., Ltd. Company address: Room 6-402, No. 168, Shengli Road, Nantong City, Jiangsu Province Customer service email: support@cocoapon.com
Manager: Ma KeCustomer Service Hotline: 090-8130-4106
Customer service hours: 9:00-21:00
Payment methods:
PayPal payments:
If you use PayPal, please visit the PayPal app/website to complete your payment.
Credit/Debit Card Payments:
We accept the following credit cards: VISA, MASTER, JCB, American Express®, Diners Club and Discover.
Payment will be made in full the following month.
Only credit cards in the name of the person placing the order can be used.
If any information is missing, we will contact you via email or phone.
Closing dates and deduction dates vary depending on the credit card company.
We will cover credit card transaction fees.
You can also use a debit card, which will be debited when you complete your order.
For pre-ordered items, we may need to verify or secure your credit again after placing your order.
Convenience store payments:
Lawson, Family Mart, Seven-Eleven, Miyoshiya
Additional costs (outside of the product price):
VAT (prices on the online store include VAT).
If the total amount of the product is over 5500 yen, shipping is free. If the total amount is less than 5500 yen, an additional shipping fee of 900 yen will be charged. For some remote areas of the islands, an additional shipping fee of 1000 yen will be charged (based on the international courier company's billing standard).
Shipping fee:
If your order amount is less than 5,500 yen, the shipping fee is 900 yen.
Free shipping on orders over 5,500 yen.
Refund Period:
Please pay within 7 days from the date of order.
A 7 day super deposit confirmation period applies, during which cancellations will be considered.
Please see our Shipping and Return Policy for more information.